EmEditor’s payment processor update

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We are excited to announce that EmEditor is transitioning to Stripe as our primary payment processor. This change reflects our commitment to improving your purchasing experience while maintaining the highest standards of security and privacy.

What’s changing

  • Payment processor: Stripe is the new payment processor for EmEditor subscription purchases.
  • Rollout plan: We will change the Buy Now link on the English website (emeditor.com) today to go to the Stripe payment page, followed by other languages in the coming weeks.
  • Current subscriptions: Existing 2Checkout subscriptions will remain active. Customers who prefer using 2Checkout can still use this link.
  • Other retailers: This change does not affect other retailers for EmEditor.
  • Registration process update: Registration keys will no longer be used to register EmEditor for Stripe subscriptions. Instead, you can sign in using Emurasoft Customer Center credentials. 2Checkout subscriptions will still offer registration keys.

Why we chose Stripe

Improved payment options

Stripe supports a wide range of payment methods, including credit and debit cards, bank transfers, Apple Pay, Google Pay, and more.

Stripe supports Link, a secure autofill feature that saves your payment details for faster checkout.

User-friendly experience

With Stripe, you’ll enjoy a fast, intuitive checkout process. The Stripe portal allows you to conveniently manage your subscriptions.

Security and privacy

Your security remains our top priority. Stripe protects customer payment data with strict policies and advanced encryption with PCI DSS compliance.

How to use Stripe for purchases

Purchasing subscriptions

You can purchase subscriptions by going to emeditor.com and clicking on Buy Now. If you are logged into the Emurasoft Customer Center, your email address will be displayed on the Stripe payment page, confirming that the subscription will be linked to the correct user. To purchase for a new user, sign out of the customer center and manually enter the desired email address on the payment page.

You can change the quantity for your subscription by clicking on the “Qty” button in the left half of the screen.

Emails with subscription details

Within minutes after purchase, you’ll receive two emails from emurasoft.com: one with your subscription details and another with your receipt.

Registering EmEditor

After purchasing a subscription, you can register EmEditor by signing into EmEditor.

  1. Open EmEditor.
  2. Go to Help > Registration Information…
  3. Click Sign In/Enter Registration Information.
  4. Sign in with your Emurasoft Customer Center credentials to register with your new subscription.
  5. In Registration Information, ensure that your Subscription ID is displayed and that “Validation successful” appears below.

Offline registration

You can request an offline license if you would like to register offline. The offline license replaces registration keys.

Managing your subscription

Viewing your subscription

  1. Log into Emurasoft Customer Center.
  2. Navigate to the Stripe Subscriptions section to view your active subscriptions.

Making changes

  • Use the Stripe portal to manage your Stripe subscription or update your payment method.

Support and feedback

For assistance, please reach out through our Contact Us form. We also welcome your feedback about the Stripe integration to help us continue improving your experience.

We appreciate your continued support and trust in EmEditor. We remain committed to providing you with a secure, reliable, and user-friendly subscription experience.